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National Labour Arbitration Competition

The Challenge

In past years, Mathews Dinsdale has hosted this event at a conference center for viewers to attend. Due to the COVID-19 lockdown and social distancing practices, the event was hosted online with a different stream for each competition room. Our team here at FCCF hosted a Zoom meeting with multiple breakout rooms to simulate the competition and deliberation rooms for competitors and panellists alike. Each competition room had a live-stream managed by one of our technicians.

The Solution

For the first day the process was simple: a 1-hour livestream to introduce the event and prepare everyone for the next two days. This simply required 1 facilitator to spotlight the speaker and broadcast the meeting to the live event viewing page. A technician was ready on the backend to answer any questions from the live chat.

The second day is where the majority of the work took place. We set up 5 facilitators: one for each of the 4 competition rooms and one in the main room to manage the backend of the meeting, the live chat, and readily available to provide technical support to the competitors. Each facilitator in the competition rooms provided immediate tech support to the judges & competitors, as well, ensured a high-quality stream to the live event viewing page.

For the final competition round on the last day a single facilitator was required to broadcast the meeting, manage the breakout rooms, and provide immediate tech support. We still leveraged a backend support technician to monitor the livestream and answer questions in the live chat.

The Results

Throughout the 3-day event, all streams maintained a high quality with next to no stability issues. Our tech team supported viewers with difficulties accessing the stream, ensuring everyone had a seamless experience. Everything from the meeting & broadcast quality through to the audience watching the competition carried out with minimal issues in an effective and efficient manner. The client enjoyed working with our team and commended us for how seamlessly the event turned out.

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Event Planning with

Mathews, Dinsdale & Clark LLP

About the client

Uniquely positioned to represent employers across Canada, Mathews Dinsdale’s sole focus is workplace law, and we have a depth of experience across the country that is unmatched. We were Canada’s first law firm to devote its practice to this area, more than sixty years ago. Today, we are the only workplace law firm with offices from coast-to-coast.

A Word From The Client

Our firm engaged First Class Facilitation to assist in the running of the 2021 National Labour Arbitration Competition (“NLAC”). Eight law schools from across Canada participate in the NLAC and 2021 was the 23rd annual running of the competition. With the pandemic, our firm faced many challenges in continuing the tradition of hosting the competition. We felt that it was important that our firm continued hosting the competition in order to provide law students with the experience competing in a competitive moot.

The logistical challenges our firm faced were significant. We needed to have multiple competition rooms open with participants, adjudicators, and hosts entering and exiting throughout the weekend. Also, we needed to be able to live stream the competition to the public. First Class Facilitation was engaged and they immediately provided our firm with an elegant solution to our various challenges. During the competition weekend, the team from First Class Facilitation provided excellent support throughout the day and the competition occurred without a hitch. We were very impressed with the dedication and customer service provided by First Class Facilitation’s team and would engage them in the future.

Herbert Law

Partner, Mathews, Dinsdale & Clark LLP

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