(647) 373-5986 [email protected]

About First Class Facilitation

Founded in 2020

21 team members

$500K+ revenue

Founded on Our 5 Core Principles

Collaboration | Innovation | Diversity | Dedication | Authenticity

Our Story

Maddy & McKenzie founded First Class Facilitation in April of 2020 when the COVID-19 pandemic first shut down the Greater Toronto Area. Aiming to make online meetings easier, they started providing training and facilitation support to adjudicators in virtual litigation. Word of their work quickly spread throughout the industry, and demand increased for not just virtual ligation facilitations but virtual events of all type which led to crafting their services into full suite of virtual event services.

As more clients came in the door, new team members were added to our roster. It’s been our mission since day 1 to connect people across the world. We are constantly working on innovative ways to keep our clients connected in a virtual world.

Our Purpose

First Class is geared towards making online meetings the new normal, our team works to make all of your meetings a seamless experience from the initial planning to the meeting’s conclusion, we can handle it all. We’re here to support anyone and everyone who participates in online meetings.

No matter what software, no matter what level of tech-savviness, we’re here to help you out to any degree that you need.

Our Commitment

Here at First Class, we’re committed to bringing people together. We understand that live, in-person meetings are still the favorite, but we’re here to ease the troubles of the meetings that must be held online. That’s why our team is always ready to work with you at a moment’s notice. Large conferences, legal proceedings, corporate training, culture events, team updates, even celebrations of life can be conducted online. We’ve already done it before and we can’t wait to do it again with you.

Meeting online doesn’t have to be hard, work with us and it will be stress free!

Ciara O’Brien

As Chief Operations Officer (COO) at First Class, Ciara is our primary contact for any questions or concerns you may have regarding our firm.

+1 (647) 519-6394
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Our Founders

Maddy and McKenzie founded First Class in April of 2020 while pursuing their undergraduate degrees at Ryerson University. COVID-19 had struck its first lockdown in the Greater Toronto Area, pushing everyone to a fully virtual work environment. Both M&M jumped at the opportunity to help facilitate online meetings, seeing the difficulties many faced in staying virtually connected.

Stay Productive. Stay Focused.

Don’t waste time managing the technology; concentrate on what you’re a professional at! Troubleshooting technical issues while trying to present in a meeting is a recipe for disaster. Having to repeatedly stop due to interruptions will throw you off track and inevitably slow the progress of your meeting as well as cause unnecessary stress.

Learn more about how we can help make your next meeting hassle-free!

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